Privacy Policy
Last updated: July 2026
Who we are
Eco Solar Equipment ("we", "us", "our") operates the website ecosolarequipment.co.uk. We are an online supplier of solar equipment. Contact us about data protection via our online contact form.
Personal data we collect
When you submit an enquiry through our contact form we collect:
- Full name
- Email address
- Phone number (optional)
- Delivery postcode (optional)
- Free-text message describing your enquiry
We do not collect special-category data (e.g. health, ethnicity) or data relating to children.
How we use your data
| Purpose | Lawful basis |
|---|---|
| Respond to your enquiry, prepare quotes and process orders | Legitimate interest / performance of a contract (Art. 6(1)(f) / 6(1)(b) UK GDPR) |
| Arrange delivery of goods you order | Performance of a contract (Art. 6(1)(b) UK GDPR) |
| Improve our website and service (aggregated, anonymised analytics) | Legitimate interest |
We will never sell your data or use it for unrelated marketing.
Third-party sharing
We share personal data only with the service providers needed to fulfil your enquiry or order — for example couriers to deliver goods and our email provider to reply to you. Those providers process data on our instructions. We do not share data with advertising networks, social-media platforms, or other unrelated third parties.
Data retention
- Enquiry records: retained for 12 months after last contact, then securely deleted.
- Order and transaction records: retained as required by UK tax and accounting law.
- Anonymised analytics data: retained indefinitely in aggregate form.
Your UK GDPR rights
You have the right to:
- Access the personal data we hold about you
- Rectify inaccurate or incomplete data
- Erasure ("right to be forgotten") where processing relies on consent or legitimate interest
- Restrict processing in certain circumstances
- Data portability for data you provided based on consent or contract
- Object to processing based on legitimate interest
To exercise any right, contact us via our online contact form. We will respond within one calendar month.
Security
We implement appropriate technical and organisational measures (TLS encryption, access controls, regular vulnerability scans) to protect your data against unauthorised access, loss, or alteration.
Changes to this policy
Any material changes will be posted on this page with a revised "Last updated" date. Continued use of the site after changes constitutes acceptance.
Contact us
Data-protection queries: use our online contact form.
Eco Solar Equipment is based in the United Kingdom.